to order
Please download an order form by clicking on the download order form button to the right of the screen. Fill in the quantity you require and fax it to 08 8431-0079.

restaurant inquiries
A wider selection of ceramic tableware is available for restaurants. For these special orders a deposit is required.

delivery
We will endevour to dispatch your order within 7 days of receipt of your order, subject to stock availability.

trading terms and conditions
Initial orders are proforma invoice. Minimum for initial order is $300.

30 day credit from date of invoice is available to approved applicants upon receipt of a completed credit application.

Failure to make payment within the terms of the credit invoice will result in loss of credit and pre-payment will be required for following orders.

Freight charges from warehouse will be added to all accounts.

Orders can be paid by cheque, credit card: Mastercard, Visa or by direct deposit to our bank account.

Claims for breakages must be made with in 7 days of receipt otherwise credit will not be valid.

Prices exclude GST. 10% gst will be added to the listed price of all items.

Retention clause is applicable. Property in and title to the goods will not pass to the customer but will remain with concept japan until the customer has paid for the goods in full.